|Q1: How to do the brush care and cleaning work?|
A1:Clean the new brush with warm water before first use.
Don’t let the gel dry on the brush, they dry quickly, keep the
brush wet. When not using them, clean the brush with warm water
immediately. Keep also clean the ferrule.
After cleaning wipe the brush with a soft cloth-rag and bring the
brush head to its original shape. Afterwards let the brush dry
Do not dry a brush on a radiator, on a stove or in the summer sun.
There the hair will dry too quickly and the handle will shrink. As
a result, the hairs become brittle and the brush head will become
|Q2: Why the new brush hair is so hard?|
A2: They are hard because we use a special natural binders gum
arabic on the hair when brush finished, for protecting the brush
during storage and transportation, just clean the new brush with
warm water before first use, the gum arabic will be washed out
|Q3: Why kolinsky sable hair cost so high?|
A3: Kolinsky Sable is a wild animal, comes from the tail of a
species of mink that is a member of the weasel family found in
Siberia and northeastern China. We only use its tale of the male
kolinsky sable, It is generally conceded to be the best material
for nail brushes due to its strength, spring and ability to retain
its shape. It holds a very fine point or edge. This is considered
as a professional grade of hair, and if properly cared for,
Kolinsky will last for many years.
|Q4: Are you a manufacturer or trading company?|
A4: We are factory in China with around 3000 ㎡ area,200 skilled
artisans, to guarantee our customers the very best quality
products, the best reasonable competitive price, the fast reply
|Q5: What products do you supply?|
A5: We produce a big range of nail products, which refers to
acrylic nail brush, UV gel brush, 3D sculpture brush,nail art
brush, detailer brush, liner brush, dusting brush, ombre brush,
french brush, fan brush, dot tool, wax tool, nail silicone tool,
magnetic pen, etc. besides, we also supply the nail tools such as
nail file&buffer&block, nail pusher, nail tip, nail form,
UV lamp, nail drill machine. We also offer the sourcing service, in
2020, we will launch more new products to expand our business, for
a better one stop business service to our customers.
|Q6: How does your factory do regarding quality control?|
A6: Quality is our culture, we have unique production process and
high standard quality control, all brushes & tools are
meticulously hand made by skilled artisans, all will be 100%
checked before the shipment.
|Q7: When can I get the reply after inquiry?|
A7: We have professional customers-service sales fluent in English
speaking to ensure that each email, each message, each call will be
replied within 24 hours, all the complaints will be replied within
|Q8: Can we have our LOGO on the products?|
A8: Yes, just send us your LOGO file in AI or CDR formate, we can
do "laser / engrave / dotting / print" LOGO for you.
|Q9: How long is your leading time|
A9: In general, the leading time is 30-45 days.
|Q10: What‘s your payment term?|
A10: Currently we do T/T or Paypal.
|Q11: What's your shipping ways?|
A11. We can ship you samples/goods by express DHL / TNT / UPS/
FEDEX, by air or by sea.
|Q12: What is the price of shipping?|
A12: Depending on the port of delivery, goods quantity, weight,